English | 2021 | ISBN: 978-1787782181 | 224 Pages | PDF, EPUB | 10 MB
ITILĀ® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITILĀ® 4 Foundation syllabus.
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